Design, code, coffee. I enjoy creating products people love.

I'm cofounder and CEO of Crema.co, the coffee marketplace. Before that I was cofounder at Twigkit (enterprise search software), the first design lead at Nutshell (SaaS CRM), and coauthor of the book Designing the Search Experience.

Originally from Alabama, I lived in the United Kingdom (London and Cambridge) for seven years, and currently reside in Seattle, Washington.

WRITINGS

  1. Medium

    The Discovery Gap

    Jul 2016
  2. Crema.co Blog

    Personalized Recommendations: Coffees Tailored to You

    Jun 2016
  3. Crema.co Blog

    The Brew Log: Your Coffee Palate, Visualized

    Jun 2016
  4. Crema.co Blog

    Ratings: Remember the Coffees You Love

    Jun 2016
  5. Crema.co Blog

    2016 Coffee Trends

    Apr 2016
  6. Crema.co Blog

    What Peet’s acquisition of Stumptown and Intelligentsia says about the state of coffee

    Apr 2016
  7. Crema.co Blog

    Introducing Crema.co 1.0

    Dec 2015
  8. Crema.co Blog

    New Feature: Happier Email

    Oct 2015
  9.  

    Naming Startups

    Oct 2015
  10. Crema.co Blog

    New Feature: Order History

    Sep 2015
  11. Crema.co Blog

    New Feature: Pause Your Brewlist

    Sep 2015
  12. Crema.co Blog

    A few things we’ve learned from our Kickstarter backers

    Jul 2015
  13. Crema.co Blog

    Introducing the PourPod: A Single-Serve Pod for Pour-Over Coffee

    Apr 2015
  14. UX Magazine

    Designers as Innovators, and a Story About Coffee

    Apr 2015
  15. Medium

    Starbucks Reserve Roastery Joins the Coffee Subscription Race

    Mar 2015
  16. Crema.co Blog

    Back Us on Kickstarter

    Mar 2015
  17. Crema.co Blog

    Hello World, Meet Crema

    Jan 2015
  18.  

    The Case for a Coffee Marketplace

    Jan 2015
  19.  

    Online Grocery Shopping: A Hard Nut to Crack

    Dec 2014
  20.  

    From Famine to Feast: Food’s Online Future

    Dec 2014
  21.  

    On Taking Time Off

    Nov 2014
  22. The TwigKit Blog

    Four Faces of Search

    Jul 2014
  23.  

    Better Wayfinding on Pinterest and Spotify

    May 2014
  24. UX Matters

    Information Wayfinding, Part 3: Designing for Wayfinding

    Mar 2014
  25.  

    Information Wayfinding

    Nov 2013
  26.  

    Retina Images Using Media Queries and LESS CSS: A responsive approach to supporting multiple pixel densities

    Jun 2013
  27. UX Matters

    Information Wayfinding, Part 2: Elements of the Information Environment

    May 2013
  28. UX Matters

    Information Wayfinding, Part 1: A Not-So-New Metaphor

    Apr 2013
  29. UX Magazine

    Investigating Cross-Channel Consistency

    Dec 2012
  30.  

    Designing the Search Experience: The Book

    Dec 2012
  31. BCS IRSG Informer

    Design Principles for Mobile Search

    Jul 2012
  32. BCS IRSG Informer

    The Information Needs of Mobile Searchers

    Apr 2012
  33.  

    The Experience Map

    Mar 2012
  34.  

    Cross-Channel Blueprints: A tool for modern IA

    Feb 2012
  35. BCS IRSG Informer

    Three Circles of Collaborative Search

    Jan 2012
  36.  

    Coping with Sub-pixel Rounding in IE

    Jan 2012
  37. UX Matters

    The Rise of Cross-Channel UX Design

    Oct 2011
  38. Amazon

    Search Analytics by Lou Rosenfeld

    Oct 2011
  39. Smashing Magazine

    The Semantic Grid System

    Aug 2011
  40. A List Apart

    The UX of Learning

    Jul 2011
  41. Johnny Holland

    Learning Styles

    Jun 2011
  42. UX Magazine

    Cognitive Styles

    May 2011
  43. Boxes & Arrows

    Novices Orienteer, Experts Teleport

    Apr 2011
  44.  

    Search as a Flow Experience

    Feb 2011
  45. UX Magazine

    From Pattern to Component

    Jan 2011
  46.  

    Nutshell Launches in NYC

    Nov 2010
  47. Amazon.com

    Review of Simple and Usable by Giles Colborne

    Sep 2010
  48.  

    Paper & Ink (Sketching Nutshell)

    Aug 2010
  49. Johnny Holland

    The Scent of Search

    Jul 2010
  50. UX Booth

    Concerning Fidelity in Design

    Jun 2010
  51.  

    A Bright New Future for CRM

    Apr 2010
  52.  

    Search Suggestions

    Feb 2010
  53. Smashing Magazine

    Minimizing Complexity

    Oct 2009
  54. Usability Post

    The 1KB CSS Grid

    May 2009

TALKS

  1. Edinburgh, Scotland Jun 2014
  2. Edinburgh, Scotland Jun 2014
  3. Washington D.C., USA Nov 2013
  4. Cambridge, England Sep 2013
  5. London, England May 2013
  6. San Diego, USA May 2013
  7. London, England Mar 2013
  8. Cambridge, England Feb 2013
  9. Cambridge, England Feb 2013
  10. London, England Feb 2013
  11. Oxford, England Nov 2012
  12. New York City, USA May 2012
  13. Frankfurt, Germany Nov 2011
  14. London, England Sep 2011
  15. London, England Sep 2011
  16. London, England Aug 2011
  17. San Francisco, USA May 2011
  18. Dublin, Ireland Apr 2011
  19. London, England Apr 2011
  20. Cambridge, England Apr 2011
  21. Brighton, England Feb 2011
  22. London, England Feb 2011
  23. Virtual Dec 2010
  24. Virtual Aug 2010
  25. London, England Jun 2010
  26. Prague, Czech Republic May 2010
  27. London, England Mar 2010
  28. London, England Feb 2010